Privacy Policy
Last updated: 22 June 2026
CC Car Care ("we", "us", or "our") operates the CC Car Care mobile
application. This policy describes how we collect, use, and protect your
personal information when you use our app.
Information We Collect
- Account information — phone number, full name, unit number, condominium name
- Vehicle information — car plate number, make & model, colour, parking level, bay number
- Booking data — wash booking history, selected time slots, booking status
- Wallet & payment data — top-up amounts, transaction history, payment method (TNG eWallet / FPX online banking)
- Photos — before and after wash photos taken by washers for quality assurance
- Device information — push notification tokens used to send you booking updates
How We Use Your Information
- To create and manage your account
- To process car wash bookings and wallet payments
- To send booking confirmations and status updates via push notifications
- To enable washers to locate and service your vehicle
- To provide customer support and resolve disputes
- To improve our services and app experience
Data Storage & Security
Your data is stored securely using Supabase
cloud infrastructure with encryption at rest and in transit. We implement
appropriate technical and organisational measures to protect your personal
data against unauthorised access, alteration, or destruction.
Third-Party Services
We use the following third-party services to operate the app:
- Supabase — database, authentication, and file storage
- Expo — push notification delivery
- WhatsApp — OTP verification during registration
We do not sell, rent, or share your personal information with third parties
for marketing purposes.
Data Retention
We retain your personal data for as long as your account remains active and
as needed to provide you with our services. If you wish to delete your
account and all associated data, please contact us using the details below.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and data
- Withdraw consent for push notifications at any time via your device settings
Children's Privacy
Our app is not intended for use by anyone under the age of 17. We do not
knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be
reflected on this page with an updated "Last updated" date. We encourage
you to review this page periodically.
Contact Us
If you have any questions or concerns about this privacy policy or your
personal data, please contact us at:
Email: cccarcare.app@gmail.com